The thrift pla came to me as part of my mom’s estate. After a bunch of headache’s a year ago, I got it set up to where I would be getting 51 monthly disbursements. Thinks went along fine until early february when they sent me a total disbursement. All of the sudden I had over $70,000 in my account. I did not want the money all at once as it would kill me at tax time next year! I talked to the manager who helped me get it set up, and we got it reversed. She said I would get the next month’s payment no problem. Well it got to be March 7th, and I didn’t get a disbursement. I called, and found that there was a problem. But I was told that they were going to manually send the payment. Then last week I got a call from some chucklehead named Chris who had some info, but couldn’t give it to me because I didn’t have my account info. When I got home, I called them, and after being on hold for 15 minutes, I talked to a woman named Pauline. She told me that they would not be able to pay me retroactivly for February. SO I asked to talk to the manager again. I was told she would call me within two days. She never called. So I called this morning and left a message for her. She called me back me back and told me that they got it straightened out so that I would get my payment. So hopefully everything is all fixed, and I can get my payments without any more problems! It has been a real pain in the a** dealing with these people! I don’t think it is too much to ask that people deliver what they say they are going to deliver.